Thank you for choosing our website for your home décor purchases. We are committed to providing efficient, safe, and reliable delivery services. Please read the following shipping policy carefully before placing your order.
Shipping Origin
All orders are shipped from our U.S. warehouse to ensure timely processing and rapid delivery.
Order Processing Time
Under normal circumstances, all orders are processed and dispatched on the same day they are placed.
Processing times apply to standard business days. Processing may be extended during holidays, promotional events, peak order periods, or due to force majeure; however, we will make every effort to process your order promptly.
Delivery Time
Once shipped, the estimated transit time is 2 business days.
The delivery timeframes above are estimates; actual delivery times may vary due to factors such as the logistics carrier, weather conditions, traffic, delivery to remote areas, or other force majeure events.
Delivery Instructions
Please ensure that the shipping address and contact information provided are accurate and complete. If delivery is delayed, returned, or fails due to incorrect or incomplete information, the absence of a recipient, or other reasons beyond our control, the customer may be responsible for any resulting costs or consequences.
Once an order has shipped, customers can track the delivery status using the provided logistics information (if tracking is supported by the carrier). Please note that updates to tracking information may be delayed due to synchronization times within the carrier’s system.
Returns and Refunds
To initiate a return, please submit a request within 30 days of receiving the merchandise.
Once the returned item has been inspected and approved, we will process the refund within 3 business days of receipt and verification. Refunds will be issued via the original payment method; the time it takes for funds to appear in your account may vary depending on the processing procedures of your bank, credit card issuer, or third-party payment platform.
Special Notice
Due to ongoing operating losses, we have decided to clear out select items at prices below cost. Quantities are limited, and items are available only while supplies last. Prices and inventory levels are subject to real-time adjustment based on sales; please refer to the final price and inventory information displayed on the website at the time of purchase.
Policy Updates
We reserve the right to modify, supplement, or update this shipping policy in accordance with laws and regulations, logistics policies, or operational needs. Updated content will be posted on this website and become effective as of the date of publication. By continuing to use this website or completing a purchase, you agree to abide by the latest version of the shipping policy.